Terms & Conditions:

COVID-19

All our photographers follow the local laws and regulations regarding safety and COVID-19.

Late arrivals

Please notify your photographer of your late arrival as soon as you know it. ONE HOUR BEFORE the photoshoot you must let him or her know one hour prior to the arranged time. The photographer will wait 35 minutes for you without any previous contact. IF YOU ARRIVE LATE you won’t be able to complete the full time of your session unless it is offered by the photographer. 

***Our photographers have tight schedules and may have a session planned for after or previous to yours, this may cause you cannot complete the booked session totally if there are changes.***

Bad Weather

Please take into notice you must check the weather forecast before booking this experience. We will prepare our equipment and meet you at the meeting spot regardless of the weather conditions. 

Bad weather cancellations will only process refunds if the photographer considers that the pictures cant be taken due to the weather. 

Contact and communications

To guarantee efficient communication all bookings and requests are handled by our bookings team until the session is confirmed. In the meantime, the bookings department will manage all requests and details regarding your booking. Photographers will reach you 48-24hrs before the service. Due to the volume of photoshoots (it is probable that they can´t before the mentioned time.) However, our team is always available to answer any of your questions. If you want to reach your photographer before they do, let us know via any of our communication channels. 

Cancellations

Photoshoots can only be canceled 8 weeks before the start of the service with a 15% charge. 75% of the refund will be transferred back to the same buyer’s account before 8 weeks. After this period there is a non-refundable policy. Refunds may take up to 15 days to show in your account.

Files

Are sent via the digital gallery and are available for 30 days. After this period your gallery may be deleted from our servers. 

Files taken during the photoshoot may be used by travelandabroad for commercial purposes unless the client expresses otherwise by sending an email to our contact address (info@travelandabroad.com).

For any other doubts please reach us via social media, email, Whatsapp, or online chat!

Hope to see you soon!